We assess each rug’s fibres, dyes and construction before choosing the right method.
Tumbling · up close
Before washing, the rug is tumbled in a rotating drum to loosen dry dust, grit and debris trapped deep in the pile. Removing this dry soil helps prepare the rug for cleaning.
Shallow pool · deep pile
For rugs suited to wet washing, a shallow pool lets us work water and cleaning solution through the pile. This helps loosen embedded dirt before the rug is thoroughly rinsed.
Shallow pool · patterned rug
The same shallow-pool method on a patterned rug. We check the dyes and fibres first, then choose the cleaning solution and handling to suit that particular rug.
Automatic rug washer
Suitable rugs pass through the automatic washer, where rotating brushes work cleaning solution into the pile and water rinses away loosened soil. We choose this method after assessing the rug’s construction and condition.

